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https://www.51fss.com/civilian-personnel-flight/
MERIT PROMOTION AND PLACEMENT ANNOUNCEMENT
KOREAN NATIONAL POSITION
CIVILIAN PERSONNEL FLIGHT OSAN AIR BASE
ANNOUNCEMENT NUMBER OAB-NAF-023-24
OPENING DATE: 11 Apr 2024
CLOSING DATE: 19 Apr 2024
POSITION TITLE AND GRADE: Guest Services Representative, KGS-0303-04 (Part-Time)
SALARY: Between 16345 –23354 won per hour. (Total hourly compensation when bonuses are included)
DUTY LOCATION: 51st Force Support Squadron/Turumi Lodge, Osan AB.
AREA OF CONSIDERATION: All current employees assigned with United States Air Force, Korea (USAFK)
(Priority Group 5).
NOTE: Newly hired NAF employees are required to serve no less than one year in the position to which they are initially hired before they can voluntarily accept any other position unless approved by management.
MAJOR DUTIES: Receives and confirms room reservations by letter, telephone, email, or personal contact, Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Makes off-base accommodation arrangements with the Commercial Hotels when on-base transient quarters are not available. Issues certificates of non-availability. Calculates and posts charges to patron’s accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest’s checkout statements. Prepares and safeguards cash receipts, daily cashier’s report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guest. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Promptly and courteously receives, greets, and answers questions from visitors and telephone callers. Courtesy provides guest information regarding on base facilities/entertainment as well as off base information and guidelines. Ensures compliance with all established safety and security policy and regulations. Performs other related duties as assigned. Other Significant Facts: Must have experience in general clerical or cashier work of any kind. Experience must have demonstrated the ability to resolve common arithmetic problems. Must be able to read, speak, understand and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to work nights, weekends and holidays and is subject to an irregular tour of duty. Use of uniform is required and maintain a professional appearance and demeanor at all times.
MINIMUM QUALIFICATION REQUIREMENTS:
EXPERIENCE: One year of general experience.
GENERAL EXPERIENCE: Progressively responsible work which indicates ability to acquire the knowledge, skills, and abilities (KSAs) needed to perform the duties of the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successfully completed education of two years above the high school level in a ROKG authorized or recognized college, university may be substituted for the experience required at grade KGS-4.
ENGLISH LANGUAGE COMPETENCY: 1. The American Language Course Placement Test (ALCPT) score of 60 or above and successfully passing the English Comprehension Interview (ECI) is required.
2. The Test of English as a Foreign Language (TOEFL) score of 430 or higher the Test of English for International Communication (TOEIC) score of 450 or higher may be substituted for ALCPT requirement. Applicant must submit the TOEFL/TOEIC official copies of test score. TOEFL and TOEIC scores are valid for two years from the exam date. (TOEFL 또는 TOEIC 성적이 2년 만료일이 지났을경우 갱신된 성적을 제출 바랍니다.)
REQUIRED KNOWLEDGE, SKILLS AND ABILITY (KSA’s): To be rated best qualified applicants must have demonstrated possession of the following KSA’s essential to the performance of the duties of the position:
a. Ability to operate a personal computer.
b. Knowledge of Lodging regulations and procedures.
c. Ability to communicate effectively in English, both orally and in writing.
EQUAL OPPORTUNITY STATEMENT: Osan AB is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, creed, color, lawful political or other affiliation, marital status, sex, age or national origin or handicap.
EMPLOYMENT POLICY: It is the policy of USFK to employ based on qualifications and merit. No employee may request, offer, or accept gratuity in exchange for employment or promotion within USFK, nor may they interfere with applicants exercising their rights to apply for consideration. Any employee found guilty of these practices will be subject to removal from USFK employment. Anyone aware of acts or omissions contrary to this policy is urged to immediately contact the Osan Air Base Civilian Personnel Officer, telephone 784-6706.
HOW TO APPLY: All current employees assigned with United States Air Force, Korea (USAFK) desiring consideration must complete an In-Service Placement Application Form at https://www.51fss.com/civilian-personnel-flight/, and forward it through e-mail to knstaffing@us.af.mil or Osan Civilian Personnel Office, Bldg. 936, Room 112, 51 FSS/FSCAXKN, APO AP 96278-2065 no later than the closing date. When current employee submits an In-service Placement Application Form to the e-mail knstaffing@us.af.mil, the subject line must contain the announcement number and position title and grade for which current employee is applying for.
ADDITIONAL INFORMATION: For more information on Korean National Employment Program, please contact Civilian Personnel Office, at 784-6862 or 0505-784-6862.
YI, YONG CHA
Chief, KN Staffing Section
Civilian Personnel Flight
PLEASE POST ON BULLETIN BOARDS ACCESSIBLE TO KN EMPLOYEES